Privacy Policy

Effective Date: [30/10/2024]

Frontline First Aid are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, utilize our services, or communicate with us.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Details: Such as name, email address, phone number, and billing address.

• Service-Related Information: Information required for booking, providing first aid training, or supplying first aid products.

• Payment Information: We use third-party payment processors and do not store your payment details on our servers.

• Technical Data: Such as IP address, browser type, and usage patterns, collected through cookies and similar technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and manage our first aid services, training sessions, and product delivery.

• Communication: To respond to your inquiries, send booking confirmations, updates, or feedback requests.

• Marketing: To inform you of new services, offers, or updates (you can opt-out at any time).

• Legal Compliance: To comply with legal obligations or respond to lawful requests from authorities.

3. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist in processing payments, sending emails, or delivering services.

• Legal Authorities: When required to comply with legal obligations or in response to lawful requests.

• Business Transfers: If we merge, sell, or restructure our business, your data may be transferred to the new owners.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no security system is entirely infallible; please be cautious when sharing sensitive information.

5. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:

• Access the information we hold about you.

• Request corrections to inaccurate data.

• Withdraw consent where applicable (e.g., marketing communications).

• Request deletion of your data (subject to legal obligations).

To exercise any of these rights, please contact us.

6. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

If you have questions or concerns about this Privacy Policy, please contact us.